Medicare QuestionsCategory: General MedicareHow are plan star ratings measured?
Ashley Staff asked 1 year ago
1 Answers
Ashley Staff answered 1 year ago

Every Medicare plan is given a star rating derived from member surveys, information from clinics, billing reviews, and regular monitoring. For medical plans, ratings are based on the quality of preventative medicine (screenings, test, vaccines), chronic condition management, customer service, member experience, and member complaints. Prescription drug plan ratings are based on customer service, member complaints, and experience as well as drug safety and price accuracy.

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